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Privacy Policy

PLEASE READ CAREFULLY BEFORE USING THE SITE

This Privacy Policy ("Policy") describes the privacy practices and procedures used by Little Grasshopper Lawn Care LLC, an Ohio limited liability company ("Company") when you interact with Company services and products, including Company's website, grasshuggers.biz (collectively, the "Site").

  1. Acceptance and Changes. By visiting or otherwise using the Site, you agree to this Policy. If you do not agree with the terms of the Policy, immediately cease using the Site. This Policy is subject to change from time to time, without notice. Your continued use of the Site after changes or updates have been made is deemed to be acceptance of said changes or updates. It is your duty to periodically review this Policy.
  2. Information Collected. The Site may collect several different types of information, including:
    1. Information that helps to identify you, including your name, phone number, billing address, address where services are to be performed, email, credit card information, and bank information.
    2. Information that you input by filling in forms available through the Site. This includes information you input in order to utilize specific Site components, subscribing to updates, notifications, or subscriptions that may be offered from time to time, when you communicate with or request information from Company or the Site, and when you report Site issues.
  3. When Information is Collected. The Site may collect information when:
    1. You directly provide it to the Site.
    2. When you interact with social media accounts related to the Site and Company. As noted below, this Policy does not apply to the owners of any such third party platforms. Please reference a social media company's own privacy policy for information regarding its privacy policy.
    3. Automatically, as you use and interact with the Site. This can include usage details, IP addresses, the equipment used by you to access the Site, your language and time zone, and information collected through cookies, web beacons, and other tracking technologies, such as third party analytics service providers.
  4. Third Party Links. This Policy solely applies to the Site and does not apply to any third party links that may be available through the Site, from time to time.
  5. Reviewing and Deleting Your Information. You may submit a request for Company to review, update, or delete your information by contacting info@localhost:8080. Company may not accommodate a request to change information if Company believes the change would violate any law or legal requirement or cause the information to be incorrect.
  6. Anonymized Data. Anonymization is a data processing technique that removes or modifies personal information. Company may, from time to time, anonymize your data or parts of your data, so it cannot be associated with you. Company may use anonymized data for research and analytics purposes.
  7. Usage of Your Information. The information the Site collects from you assists Company in offering and improving the Site and to deliver a better and more personalized service, including by enabling Company to:
    1. grant access to the Site and present its content;
    2. provide you with information, products, or services that you may request from the Site;
    3. customize Site services;
    4. communicate with you regarding the Site, including billing and payment notifications;
    5. store information about your preferences;
    6. recognize you when you return to the Site;
    7. operate and improve the Site and diagnose Site issues;
    8. conduct analytics and market research to improve the Site;
    9. carry out Company obligations and enforcing Company rights arising from any contracts entered into between you and Company; and
    10. notify you about changes to the Site or any products or services.
  8. Technology Used. Company may use the following technologies for automatic data collection:
    1. Cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, the Site may issue cookies when you access the Site.
    2. Web beacons. The Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
    3. Local stored objects. Certain features of the Site may use local stored objects to collect and store information about your preferences and use of the Site.
  9. Sharing Information. Company does not sell or rent your personal information to third parties. Company may use your personal information in the following ways:
    1. for data processing or storage purposes;
    2. with service providers, advisors, other users, and other third parties, to the extent necessary to provide Site services or features;
    3. to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company is among the assets transferred;
    4. to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
    5. to enforce any agreements or arrangements that apply to you, including for billing and collection purposes; and
    6. if Company believes disclosure is necessary or appropriate to protect the rights, property, or safety of Company, its customers, or others (this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
  10. Third Party Use of Cookies and Other Tracking Technologies. Some content or applications on the Site are served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based and behavioral advertising or other targeted content. Company does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
  11. Do Not Track. Some web browsers include preferences that allow you to opt out of certain tracking technologies. The Site is not configured to respond to such "do not track" preferences.
  12. Security. Company strives to maintain reasonable safeguards and security measures, including physical, electronic, and procedural safeguards designed to protect the information collected by the Site. Company will do its best to protect your information; however, despite Company's best efforts and due to the nature of the internet, Company cannot guarantee the security of your information. Company strongly encourages you to use the Site with secure browsers, servers, and devices. Company expressly disclaims any definitive promise as to any level of security with the Site.
  13. Children Under 18. The Site is not intended for children under eighteen (18) years of age. Company does not knowingly collect personal information from children under eighteen (18). No one under age eighteen (18) may provide any information to the Site. If you are under eighteen (18), do not use or access the Site in any fashion. If you are a parent who believes Company may have any information from or about a child under eighteen (18), please contact info@localhost:8080.
  14. Opt Out. You may opt out of receiving Company communications by emailing info@localhost:8080 and specifying "Opt Out" in the subject line.
  15. Questions and Comments. Please feel free to send your privacy-related comments or questions to info@localhost:8080.

Last Updated: May 2019

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SERVICES AGREEMENT

This Services Agreement ("Agreement") is dated as of the date above and is between GRASSHUGGERS LLC, an Ohio limited liability company ("Company") and the "Customer" specified below.

The parties agree as follows:

  1. Customer Responsibilities. Customer shall remove all household personal items, trash, and debris from the work area. This includes but is not limited to animal waste, outdoor furniture, grills, and toys. Company: (a) is not responsible for any damage caused to items left in the work area; (b) is not responsible for moving or disposing any of the above items; (c) may choose to work around portions of the affected work area; and (d) may choose not to perform the services in the event the above items are too numerous to work around.

    Additionally, Customer shall not schedule any other services that impede Company’s ability to perform Company’s services. In the event Company works around an area or does not perform the services due to an issue raised in this section, Customer will still be charged full pricing, and Company will not return to perform the services until Customer’s next scheduled service day.

  2. Invoicing. Invoices will be sent to Customer on the twentieth (20th) day of the month, solely via email. Invoices are due on the first (1st) day of the month. If payment is not received by the fifth (5th) day of the month, a late fee of $35.00 will be charged. If such failure to pay continues for fourteen (14) days, Company may terminate this Agreement, without incurring any obligation or liability to Customer, and Customer will be charged a termination fee of $150.50. Invoices that are still outstanding as of termination will incur interest at the rate of 5.0%, compounded monthly. Customer shall reimburse Company for all reasonable costs incurred by Company in collecting late payments or interest, including attorney fees, court costs, and collection agency fees. Make payments to: Grasshuggers LLC, 2700 E. Dublin Granville Rd STE 225, Cols, OH 43231 Contact: service@grasshuggers.com, 614-808-6061.

  3. Time of Performance and Liability. Due to the nature of the services, Company can neither imply nor guarantee a firm completion date. Company shall not be liable for any delay in the completion of the work caused by weather, fire, other casualty, acts of God, acts of third parties, or unforeseen land conditions such as natural ground springs, unknown soft spots, or unmarked or undisclosed underground utilities or drainage or irrigation lines. Further, Company shall not be liable for any delays in the completion of the services caused by governmental control, inability to obtain materials or supplies, or other regulations, restrictions, or conditions over which Company has no reasonable control.

    Customer: (a) acknowledges: (i) mowing may leave small tear marks due to the 300-pound weight of the mower during damp conditions; (ii) uneven work area surfaces may cause scalping; (iii) wet and damp conditions may leave clumpy wet grass atop of lawn areas; and (iiii) trimming may damage any surface that comes in contact with a trimmer, including vinyl, stucco, wood, and plastic surfaces; and (b) agrees that Company is not liable for any damages related to these issues. Customer accepts the work AS IS without any representations or warranties of any kind.

  4. Right to Cure. If Company is in breach of any term of this Agreement, Customer shall notify Company in writing and Company shall have 30 days after such notice to take reasonable steps to cure the breach (provided, however, that if the term to be performed by Company is of such nature that the same cannot reasonably be performed within such 30 day period, such default shall be deemed to have been cured if Company commences such performance within said 30 day period and thereafter diligently undertakes to complete the same. It shall neither be a default hereunder, nor shall the rights or obligations be affected in any way, unless Company fails to cure the breach within the cure period.

  5. Miscellaneous. Company is an independent contractor of Customer and not an employee, agent, joint venturer, or partner of Customer for any purpose under any federal, state, or local law, rule, or regulation. Customer will not assign any of its rights or obligations under this Agreement without the prior written consent of Company. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. No amendment to this Agreement is effective unless it is in writing and signed by each party. This Agreement, including any exhibits, constitutes the sole and entire agreement of the parties with respect to the subject matter contained herein. All rights and remedies provided in this Agreement are cumulative and not exclusive, and the exercise by either party of any right or remedy does not preclude the exercise of any other rights or remedies that may now or subsequently be available. This Agreement (and all exhibits), and any issues arising out of it, are governed by the laws of Ohio, and any litigation or proceeding shall be brought in the state or federal courts located in Franklin County, Ohio.

  6. Termination. Customer, in writing, may cancel service for any reason at any time. Other than by reason of selling Customer’s house, Customer will be charged a termination fee of $150.50+tax per service selected, if Customer cancels prior to the end of the term. Any services already paid for will be completed before termination, unless Customer waives pending services. Company, in writing, may cancel services for any reason at any time. If Company cancels due to non-payment or habitual failure to remove dog waste, Customer will be charged a termination fee of $150.50+tax. If Company cancels for convenience or due to reasons beyond its reasonable control (such as unusually severe weather or acts of God), no termination fee will be assessed, and Company will not be liable to Customer due to such cancellation.

  7. Term and Scope of Services

    Start Date: Date Selected/ Approved by Company     End Date: October 31, 2026
    Hours of Service: M-F 7:30 a.m. -7:30 p.m.

    Mowing Scope of Work.
    Lawns will be mowed at a height of 3 and a 1/2 inches tall. Trimming around sidewalks, driveways and fence lines will be completed with mowing. During the season’s driest months: trimming will be done once monthly or as needed. Blowing paved areas free of grass clippings will be done with mowing.

    Mowing Frequency.
    Company will arrive based on selected mowing. Customer’s mowing day may change as route changes may be needed for route efficiency. Any changes in scheduling will be communicated through text message or email. Expect delays on rainy days. Company is closed on holidays. Company will arrive a day behind the week of a holiday. If it rains for 3 consecutive days in a row (unusually severe weather), Customer may not be mowed that week. Unusually severe weather will not result in any refunds or prorated invoices.

    Organic Lawn Applications Scope of Work and Frequency.
    Organic lawn applications do not align with invoicing. Three total lawn applications will occur between April and August for customers valid on April 1. All customers valid after April 15, will receive fewer applications based on the first date of service and remaining application to be applied for the term.

    Conventional Lawn Applications Scope of Work and Frequency.
    Conventional lawn applications do not align with invoicing. Seven total lawn applications will occur between March and October for customers valid on March 1. All customers valid after April 15, will receive fewer applications based on the first date of service and remaining application to be applied for the term.

    Lawn Diseases, Pest Damage, Weed Eradication.
    Company makes no promises or warranties regarding preventing turf diseases, pest or insect damage, or eradication of all undesirable weeds. The applications are intended to aid in controlling undesirable weed populations and supplying nutrients that help promote healthy grass growth.

    Organic Mosquito Application Scope of Work and Frequency.
    Mosquito applications do not align with invoicing. Company will apply organic mosquito applications to customer’s lawn, shrubs and non-flowering plants. Seven total lawn applications will occur approximately every 3 weeks between May and September 31. All customers valid after May 1, will receive fewer applications based on the first date of service and remaining application to be applied for the term.

    Applications Flags.
    Flags are posted in the lawn near the sidewalk & driveway entry areas after lawn applications are completed.

    Flowerbed Maintenance Scope of Work.
    Pulling weeds, deadheading plants, removing dead plant matter and picking up sticks in beds.

    Flowerbed Maintenance Frequency.
    Service performed on schedule selected. Two landscapers for one hour or the equivalent of labor hours selected. Maintenance is completed, when the time selected has expired or when maintenance is completed, whichever occurs first. If maintenance can not be completed in the allotted time Company may schedule additon time at the rate of $130+tax each additional hour or part thereof to be completed on a different day within the same month if requested by the customer. Customers will be notified by email if maintenance could not be completed in the allotted time.

    Excluded From Maintenance.
    The use of herbicides, cutting down trees, edging beds, laying mulch, lawn mowing, leaf pickup (autumn leaves), planting new plants, spring cleanup, trimming shrubs and anything outside bed areas. Flower beds that do not have current year newly installed mulch or have not been sufficiently cleaned of autumn leaves and or expired plant materials.

  8. Online Ordering. By accessing and using grasshuggers.com (the "Site"), Customer agrees to the terms of the Site’s Terms of Use and Privacy Policy. In the event of any conflict between the terms of this Agreement and the Terms of Use and Privacy Policy, the terms of this Agreement shall control.

    By clicking "I Accept" the Customer accepts the terms of this Agreement. This is not a valid and binding Agreement until the "I Accept" button is clicked.